FAQs and Help

Frequently Asked Questions

Measurements and Vehicle Numbers

Inch and Millimetre
Measurements are expressed in imperial inches (″) or in millimetres (mm). Since 1959, the inch has been defined and internationally accepted as being equivalent to 25.4 millimetres.
Engineering terms of thou and small dimensions
The dimensions used in general engineering are expressed in the imperial dimension of thou.: one thousandth of one inch (″). The engines that we are supplying parts for all have imperial specified dimensions therefore we use this standard term when specifying engine parts. Thus an oversize or undersize measure of 0.010" (10 thou) = 0.254mm, 0.020" (20 thou) = 0.508mm, 0.030" (30 thou) = 0.762mm, 0.040" (40 thou) = 1.016mm, 0.050" (50 thou) = 1.270mm, 0.060" (60 thou) = 1.524mm, all measured from 'standard' original size. It is advisable to carry out machine work on engine parts only when you have the replacement pieces actually to hand. We can not be held responsible for any variations on measurements which are for guidance purposes only.
Where do I find the numbers on my car
See the Always Quote This Number chart provided by the A7CA. N.B. - Linked pages will open in the same window, please use your computer's back button to return to The Seven Workshop website.

Ordering Help

How much will the postage cost
We are very aware that we are actually spending your money with additional carriage charges and we endeavour to send the parts to you using the most cost effective means. The Stock & Delivery page shows a price guide using examples of typical costs that might be expected. We have not been able to cost individual parts for total cartage cost due to the inevitable mix of ordered parts. If in doubt please contact us for an all in price before sending your order.
How do I place an order
Add things to your shopping cart and then click the checkout link. The general web pages are not secure pages, however once you enter into the personal detail of the ordering system, the pages are secure. Note: the http: on the top will change to https:
What happens if the product I want is out of stock
If any product is out of stock our website will not process your purchase. In this case please use the contact us page to register your product requirement and we will advise you when the item is expected to be reintroduced. When new items are added to our catalogue or items that have been unavailable for some time are reintroduced they will feature on the News and Events page.

Payments and Card Payments

How much will my card be charged in local currency
For (GBP)£ sterling it will be the total goods price, plus the related post and packing costs, plus VAT (currently 20%). For other currencies we can only offer a price guide, the actual money exchange rate is governed by world financial markets and is subject to change. The total goods will be charged for plus the related carriage and packing costs. For EU member countries please add VAT, currently rated at 20%.
Do we process on PayPal
No we do not, their fees are currently prohibitive. We do not process on Diners or Amex Cards either.

Privacy

Do we release your email address to others
No we do not. We treat your data records with great respect and only use it for legitimate business purposes. We do not pass your details onto third parties unless we are so instructed by law or government body with necessary authority, this also covers our treatment of any personal records that you submit to us.

Website Navigation

Product Search and Browsing
For ease of browsing our Austin Seven spare parts page has been sorted into 16 main categories. Clicking on a category will open a new page revealing a set of sub categories and/or a list of products. Clicking on a sub category will open a new page revealing a list of products for browsing. Click on 'view part' to open a new window with more information and ordering details for that product. On this page it is also possible to view an enlarged image. Where two or more products are related this information will be highlighted on this page. When searching for a particular part enter the full word or part word into the 'Part Search' box and click the search icon. A new window will open with a list of products matching your search criteria. A navigation trail located immediately beneath the banner at the top of the page enables a quick return to the start of a category.
Product Reference Numbers
To enable website category compatibility we have added a prefix and may have changed the suffix to previous (pre 2014) printed catalogue reference numbers. However, searching on product reference 'numbers' from previous catalogues will sometimes find the product you are searching for.